RMA (Return Merchandise Authorization)

If you ever need a repair or replacement service of our product filling out this form speeds up the process of shipment, repair and return of the equipment. The number of authorization to return the goods will be provided by our office by phone or through e-mail and must be included in the shipping documents that will follow the product. The fields marked with the symbol "*" are mandatory and in addition, in order to test the product for repair completely, it is recommended to return the product complete with all parts and accessories as well as in the original packaging.



Data to request RMA (Return Merchandise Authorisation)
Model*
Serial Number*
Description
Seriel Number EK-MFR/x
Faulty description *
Corporate sender address
Company name* Address *
City * State *
Zip/Area code * Phone number *
e-mail * VAT *
Other informations
       
Business address for returns of goods
Company name * Address *
City * State *
Zip/Area code * Phone number *
e-mail * Person to contact*
Other informations
       
Forwarder data
Transport cost of the goods shall be pay by the customer therefore shipments arriving in Carriage Forward will automatically be refused unless previously agreed. The goods will be sent through a forwarder of your choice and the material sent to Eurotek S.r.l. – Strada Comunale Savonesa N°9 15057 Rivalta Scrivia (AL) - ITALY warehouse receipt 8.30-12.30 / 14.30-17.30 from Monday to Friday.
   
Forwarder Agent*
Forwarder account number*
Other informations
   

 

 

 

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